Data protector if we restart failed object why its running different session and why can not run same session

Why Resume option not working in Data protector . We are wasting time and killing network bandwidth if we resart the failed backup and its running from the begining. 

Why if we restart the failed backup objects why can not run same session and why its running different session ID.  Its looks not good if customer receive report like completed /failure  RED and Completed GREEN  

Not received proper support and try to convincing instead of fix the issue.

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