Hi Mamat Kece,

Which version of PostGreSql are you using ? and O/S for each server ?

Double check if the PostgreSQL operating system user account which will be used to schedule/run the backup and restore sessions has a corresponding Data Protector user configured in either the Data Protector ADMIN or OPERATOR user group. 

Also you can do a FS backup of PostgreSql Server , to be sure that the communication between the CELL and the Postgresql server is good.

Rgds

/Toni

Hi Toni 

I am using EDB postgresql version 10 running on RHEL 7.3

And I had added EDB OS user account to data protector admin groups, also I added EDB DB user with privileges as SUPER too

I had to try run a FS backup from EDB server and work well for FS backup 

Is there anything else I need to check again?

Please advise me

Thank you

Hello

Please check into postgres server if a commented out archive_command line exist into configuration file.

Best Regards

Hello

I checked the postgresql.conf file and yes the archive_command has been comment

Hello

Have you uncommented the line? Does it works fine now?

Best Regards

Hello sorry for late response 

yes i had uncommented the line. Unfortunately,  it still doesn't work 





And this is my postgresql.conf configuration 




any advice ? 

Thanks 

Hello

Please check those configuration values

    max_wal_senders = 1
    archive_mode = on
    wal_level = replica

If issue still happen please open a support case for further troubleshoot.

Best Regards

hi, 

check privileges ons user defined to run postresql

this user need this polices :

Impersonate a client after authentication

 Replace a process level token

regards

Hi Eblyn Solis 

Could you explain a bit further about impersonate a client in which documentation 

because I got a little bit confusing about  impersonation 


Big thanks for your help