DP 10.91 Linux mmd service down

Hi fellows i have a 2 months older Cell Manager Linux  (OL 7.9) with DP 10.91. 

Suddenly backups failed and when checked services all up except mmd

I review old posts where stated to delete mmd.ctx file but this file doesnt exist what other things may i check to solve that.

I opened a case but noone from support responds.

Best Regards

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  • Could you please look up the HF number you received? Like OCTCR12Q1234567_HF1.

    Thanks.

  • Thanks a lot.

    May I ask if you could also please post the output of this ll command from your DP10.91 linux cell manager?

    ll /opt/omni/lib/libfacade*
    lrwxrwxrwx 1 root root       16 14. Dez 11:55 /opt/omni/lib/libfacade.so -> libfacade.so.1.0
    lrwxrwxrwx 1 root root       16 14. Dez 11:55 /opt/omni/lib/libfacade.so.1 -> libfacade.so.1.0
    -r-xr-xr-x 1 root root 10119784 19. Feb 2021  /opt/omni/lib/libfacade.so.1.0

    tia

    BR,
    Alex

  • Here's output of my customer environment

    [root@DPVMWARE ~]# ll /opt/omni/lib/libfacade*

    lrwxrwxrwx. 1 root root       16 Jan 18 10:03 /opt/omni/lib/libfacade.so -> libfacade.so.1.0

    lrwxrwxrwx. 1 root root       16 Jan 18 10:03 /opt/omni/lib/libfacade.so.1 -> libfacade.so.1.0

    -r-xr-xr-x. 1 root root 10119784 Feb 19  2021 /opt/omni/lib/libfacade.so.1.0

  • Thanks.

    The fix you mentioned above should fix libfacade.so.1.0, but from the output its the same as DP10.91 release.

    strange...

  • sorry to bring this up again.
    After some back and forth...we also received that HF today.

    ll /opt/omni/lib/libfacade*
    lrwxrwxrwx 1 root root       16 14. Dez 11:55 /opt/omni/lib/libfacade.so -> libfacade.so.1.0
    lrwxrwxrwx 1 root root       16 14. Dez 11:55 /opt/omni/lib/libfacade.so.1 -> libfacade.so.1.0
    -r-xr-xr-x 1 root root 10119784 14. Jul 2021  /opt/omni/lib/libfacade.so.1.0
    -r-xr-xr-x 1 root root 10119784 19. Feb 2021  /opt/omni/lib/libfacade.so.1.0.build95
    -r-xr-xr-x 1 root root 10119784 14. Jul 2021  /opt/omni/lib/libfacade.so.1.0.OCTCR19Q1382057_HF1

    From your output above, you do not have the HF in place.
    Timestamp of OCTCR19Q1382057_HF1 lib is Jul 14 2021

    We will know for sure in about 3-4 weeks, this was how long it took for mmd to crash.