DP 10.91 - Legacy ESXi hosts still consuming On-Line Extension Licenses.

Hi All

I hope you are well Slight smile

I have another curious issue within the DP10.91 Windows environment we are working with.

We recently resolved an issue whereby a legacy vCenter was still showing up within the IDB, this was resolved with the support of   by exporting the old media from the IDB .. thanks again Slight smile

...

We also face an existing issue where we see 3 legacy ESXi hosts being reported when executing - omnicc -check_licenses -detail - online (Licenses Installed 12 / Licenses used 12).

We actually only have 9 LIVE Esxi hosts, this is verified when executing - vepa_util.exe query --virtual-environment vmware --host VCENTER.DOMAINNAME.COM --list-esx-servers (9 hosts correctly returned).

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My question is how can the additional 3 hosts still be consuming licenses within DP now that as far as I am aware the associated vCenter is now no longer imported into DP.

Presumably another legacy entry somewhere or some old config that needs to be stripped out?

Hopefully someone would be able to offer some advice or comments to help us get to the bottom of this Slight smile

Thanks again
Jon

  • Jon,

    So the objects which were removed by exporting the media (discussed in the other thread), were that actually objects for these 3 legacy ESXi servers? Have they all been removed now?


    Koen Verbelen
    Micro Focus Customer Care Specialist
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  • Hi Koen,

    The object which was removed by exporting the media was actually an old vCenter. This old vCenter was being referenced within 1 old backup session and now that the tape has been exported this old vC has now gone.

    The 3 legacy ESXi hosts which are being incorrectly reported on, did exist within this vCenter but were also within our current vCenter - either way these are now decommissioned and we cannot see where DP is pulling this host info from.

    Hopefully that makes sense?

    It is a bit of a strange one as my assumption is that DP would reflect ESXi host within an imported VMware environment, there appears to be no concept of importing/exporting ESXi hosts .. only virtual environments?

    Thanks again

    Jon

  • Jon,

    I'm not sure how exactly the information is retrieved in 10.91. Debugs may help. Would you be able to elevate a case and provide the output and debugs of the following command to support for checking?

    omnicc -check_licenses -detail -debug 1-300 JON.txt


    Koen Verbelen
    Micro Focus Customer Care Specialist
    If this answered your question, please mark it as "Suggest as Answer" or "Verify as Answer".
    If you found this post useful, please give it a "Like".

  • Thanks Koen, 

    Appreciate your support, I have just logged a support case: 02462801

    Hopefully the debug logs can help us get to the root of the issue.

  • Verified Answer

    Hello Jon, Koen

    omnicc count one license for each EXi host that still has any VM backup protected into IDB. It means if VM1 was running into ESXi1 that has been already decommissioned and exported but backup still is protected, omnicc will count one license for ESX1 server.

    Check omnidb -veagent -detail output looking into "VM path" row searching for ESXi names that were decommissioned, those are the sessions that you need to purge.

    Best Regards

  • Thank you   the omnidb -veagent -detail helped me identify a very old session with Permanent protection.

    I have removed protection on this backup session and now the 3 decommissioned ESXi host are no longer consuming licenses.

    Thanks again for all of your help.
    Jon