None of the Disk Agents completed successfully.

Hi All,

 

Please kindly assist me. I have similar issues here.

In my case, I can perform every operation from the devices context - Scan media, format media, etc.

However everytime I run a backup or backup preview, I get the below error.

[Warning] From: BSM@mctzs-dc.mctzs.rezidor.com "Daily_DC_Full_Backup" Time: 3/18/2016 3:00:14 PM
License not available "Encryption Extension for ONE Client system"

[Critical] From: BSM@mctzs-dc.mctzs.rezidor.com "Daily_DC_Full_Backup" Time: 3/18/2016 3:00:14 PM
None of the Disk Agents completed successfully.
Session has failed.

[Normal] From: BSM@mctzs-dc.mctzs.rezidor.com "Daily_DC_Full_Backup" Time: 3/18/2016 3:00:14 PM

Backup Statistics:

Session Queuing Time (hours) 0.00
-------------------------------------------
Completed Disk Agents ........ 0
Failed Disk Agents ........... 4
Aborted Disk Agents .......... 0
-------------------------------------------
Disk Agents Total ........... 4
===========================================
Completed Media Agents ....... 0
Failed Media Agents .......... 0
Aborted Media Agents ......... 0
-------------------------------------------
Media Agents Total .......... 0
===========================================
Mbytes Total ................. 0 MB
Used Media Total ............. 0
Disk Agent Errors Total ...... 0


============================================================================
Session failed!
============================================================================

Please URGETNTLY assist as I am loosing my mind.

Thanks

Parents Reply Children
  • Hi,

    I have attached both files. I hope they can help.

    DataLists.rar
  • which DP version is that?  can you post "omnicc -check_licenses -detail"  output

  • I am using DP A.09.00

    Below is the details you asked for:

    Report generated            : 3/18/2016 8:21:19 PM
    Licensing mode              : Local
    License server              : mctzs-dc.mctzs.rezidor.com

    --------------------------------------------------------------------------------
    ---------
    License Category                : Cell Manager for UNIX
    Licenses Installed              : 1
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Cell Manager for Windows / Linux
    Licenses Installed              : 1
    Licenses Used                   : 1
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Manager-of-Managers Extension for UNIX
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Manager-of-Managers Extension for Windows / Li
    nux
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Extension for ONE 61-250 Slot Library
    Licenses Installed              : 1001
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Extension for ONE Unlimited Slot Library
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Single Drive for UNIX / NAS / SAN
    Licenses Installed              : 999
    Drives Configured               : 0
    Add. Licenses Recommended       : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Single Drive for Windows / Linux
    Licenses Installed              : 999
    Drives Configured               : 1
    Add. Licenses Recommended       : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Single Server Edition for UNIX
    Licenses Installed              : 0
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Single Server Edition for Windows
    Licenses Installed              : 0
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : On-line Extension for ONE UNIX system
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : On-line Extension for ONE Windows / Linux syst
    em
    Licenses Installed              : 999
    Licenses Used                   : 4
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Direct Backup using NDMP for 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector zero downtime backup (ZDB) e
    xtension for UNIX - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector instant recovery extension f
    or UNIX - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : Advanced backup to disk
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : Direct Backup Extension for 1 TB HP StorageWor
    ks disk array XP or compatible
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : Direct Backup Extension for 1 TB HP Surestore
    VA
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : Encryption Extension for one client system
    Licenses Installed              : 0
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP DP Granular Recovery Extension
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector zero downtime backup (ZDB) e
    xtension for Windows - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : reporting of this value is not supported
    Add. Licenses Capacity Required : reporting of this value is not supported
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector instant recovery extension f
    or Windows - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : reporting of this value is not supported
    Add. Licenses Capacity Required : reporting of this value is not supported
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector zero downtime backup (ZDB) e
    xtension for Linux - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : reporting of this value is not supported
    Add. Licenses Capacity Required : reporting of this value is not supported
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector instant recovery extension f
    or Linux - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : reporting of this value is not supported
    Add. Licenses Capacity Required : reporting of this value is not supported
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Zero Downtime Backup non HP
    arrays Unix 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Zero Downtime Backup non HP
    arrays Linux 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Zero Downtime Backup non HP
    arrays Windows 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Instant Recovery non HP arra
    ys Unix 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Instant Recovery non HP arra
    ys Linux 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Instant Recovery non HP arra
    ys Windows 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB

    Summary
    -------

    Licensing is covered.

  • I am using DP A.09.00

    Below is the details you asked for:

    Report generated            : 3/18/2016 8:21:19 PM
    Licensing mode              : Local
    License server              : mctzs-dc.mctzs.rezidor.com

    --------------------------------------------------------------------------------
    ---------
    License Category                : Cell Manager for UNIX
    Licenses Installed              : 1
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Cell Manager for Windows / Linux
    Licenses Installed              : 1
    Licenses Used                   : 1
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Manager-of-Managers Extension for UNIX
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Manager-of-Managers Extension for Windows / Li
    nux
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Extension for ONE 61-250 Slot Library
    Licenses Installed              : 1001
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Extension for ONE Unlimited Slot Library
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Single Drive for UNIX / NAS / SAN
    Licenses Installed              : 999
    Drives Configured               : 0
    Add. Licenses Recommended       : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Single Drive for Windows / Linux
    Licenses Installed              : 999
    Drives Configured               : 1
    Add. Licenses Recommended       : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Single Server Edition for UNIX
    Licenses Installed              : 0
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Single Server Edition for Windows
    Licenses Installed              : 0
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : On-line Extension for ONE UNIX system
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : On-line Extension for ONE Windows / Linux syst
    em
    Licenses Installed              : 999
    Licenses Used                   : 4
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Direct Backup using NDMP for 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector zero downtime backup (ZDB) e
    xtension for UNIX - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector instant recovery extension f
    or UNIX - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : Advanced backup to disk
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : Direct Backup Extension for 1 TB HP StorageWor
    ks disk array XP or compatible
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : Direct Backup Extension for 1 TB HP Surestore
    VA
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : Encryption Extension for one client system
    Licenses Installed              : 0
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP DP Granular Recovery Extension
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector zero downtime backup (ZDB) e
    xtension for Windows - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : reporting of this value is not supported
    Add. Licenses Capacity Required : reporting of this value is not supported
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector instant recovery extension f
    or Windows - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : reporting of this value is not supported
    Add. Licenses Capacity Required : reporting of this value is not supported
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector zero downtime backup (ZDB) e
    xtension for Linux - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : reporting of this value is not supported
    Add. Licenses Capacity Required : reporting of this value is not supported
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector instant recovery extension f
    or Linux - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : reporting of this value is not supported
    Add. Licenses Capacity Required : reporting of this value is not supported
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Zero Downtime Backup non HP
    arrays Unix 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Zero Downtime Backup non HP
    arrays Linux 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Zero Downtime Backup non HP
    arrays Windows 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Instant Recovery non HP arra
    ys Unix 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Instant Recovery non HP arra
    ys Linux 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Instant Recovery non HP arra
    ys Windows 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB

    Summary
    -------

    Licensing is covered.

  • I am using DP A.09.00

    Below is the details you asked for:

    Report generated            : 3/18/2016 8:21:19 PM
    Licensing mode              : Local
    License server              : mctzs-dc.mctzs.rezidor.com

    --------------------------------------------------------------------------------
    ---------
    License Category                : Cell Manager for UNIX
    Licenses Installed              : 1
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Cell Manager for Windows / Linux
    Licenses Installed              : 1
    Licenses Used                   : 1
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Manager-of-Managers Extension for UNIX
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Manager-of-Managers Extension for Windows / Li
    nux
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Extension for ONE 61-250 Slot Library
    Licenses Installed              : 1001
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Extension for ONE Unlimited Slot Library
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Single Drive for UNIX / NAS / SAN
    Licenses Installed              : 999
    Drives Configured               : 0
    Add. Licenses Recommended       : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Single Drive for Windows / Linux
    Licenses Installed              : 999
    Drives Configured               : 1
    Add. Licenses Recommended       : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Single Server Edition for UNIX
    Licenses Installed              : 0
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Single Server Edition for Windows
    Licenses Installed              : 0
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : On-line Extension for ONE UNIX system
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : On-line Extension for ONE Windows / Linux syst
    em
    Licenses Installed              : 999
    Licenses Used                   : 4
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : Direct Backup using NDMP for 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector zero downtime backup (ZDB) e
    xtension for UNIX - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector instant recovery extension f
    or UNIX - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : Advanced backup to disk
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : Direct Backup Extension for 1 TB HP StorageWor
    ks disk array XP or compatible
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : Direct Backup Extension for 1 TB HP Surestore
    VA
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : Encryption Extension for one client system
    Licenses Installed              : 0
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP DP Granular Recovery Extension
    Licenses Installed              : 999
    Licenses Used                   : 0
    Additional Licenses Required    : 0
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector zero downtime backup (ZDB) e
    xtension for Windows - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : reporting of this value is not supported
    Add. Licenses Capacity Required : reporting of this value is not supported
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector instant recovery extension f
    or Windows - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : reporting of this value is not supported
    Add. Licenses Capacity Required : reporting of this value is not supported
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector zero downtime backup (ZDB) e
    xtension for Linux - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : reporting of this value is not supported
    Add. Licenses Capacity Required : reporting of this value is not supported
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector instant recovery extension f
    or Linux - 1 TB
    Licenses Capacity Installed     : 999 TB
    Licenses Capacity In Use        : reporting of this value is not supported
    Add. Licenses Capacity Required : reporting of this value is not supported
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Zero Downtime Backup non HP
    arrays Unix 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Zero Downtime Backup non HP
    arrays Linux 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Zero Downtime Backup non HP
    arrays Windows 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Instant Recovery non HP arra
    ys Unix 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Instant Recovery non HP arra
    ys Linux 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB
    --------------------------------------------------------------------------------
    ---------
    License Category                : HP Data Protector Instant Recovery non HP arra
    ys Windows 1TB
    Licenses Capacity Installed     : 0 TB
    Licenses Capacity In Use        : 0 TB
    Add. Licenses Capacity Required : 0 TB

    Summary
    -------

    Licensing is covered.

  • I would suggest creating a support case for this problem, it needs further debugging for failing session scenario 

  • Hi All,

    I have an update to this. I found a tutorial somewhere on the internet, I can't remember where, for reinstalling the CM.

    In the tutorial, we need to copy out the "db80" and "config" folders in ProgramData\OmniBack\ before uninstalling Data Protector.

    Then reinstall Data Protector. After this, copy back the folders to the same location.

    I did and now it works well.

    Thanks for your efforts though.

    Musa