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Data Protector 9: SSL Error on client access

MigrationDeletedUser over 7 years ago

Hi,

I'm migrate data protector 7 to 9 and after migration, my data protector 9 client do not access the cell manager.

Error: Unknown SSL protocol error in conection to cellmanager:7116

Thank you for any assistence.

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Patches

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MigrationDeletedUser over 7 years ago in reply to MigrationDeletedUser +1

what exactly? viewing the Certificate or generating a new one?
Sebastian.Koehler over 7 years ago in reply to MigrationDeletedUser +1

You will need the Linux and Windows patch bundle. The GUI should be running the same version. Here are the links. https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document…

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0 Sebastian.Koehler over 7 years ago

This sounds like a known issue fixes with current patches (I'd recommend patch bundle 9.04) for Data Protector A.09.00. Please have it applied and let us know if the issue is resolved or not. What operating system is on the cell manager?

Regards,
Sebastian
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0 MigrationDeletedUser over 7 years ago in reply to Sebastian.Koehler

Morning.

I'm using RHEL 6.7. I try search patchs on HP Support site but i find for HP-UX.

Regards,

Caetano.
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0 MigrationDeletedUser over 7 years ago in reply to Sebastian.Koehler

Morning.

I'm using RHEL 6.7. I try search patchs on HP Support site but i find for HP-UX.

Regards,

Caetano.
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0 MigrationDeletedUser over 7 years ago in reply to MigrationDeletedUser

softwaresupport.hp.com -> Dashboards -> Patches
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0 Sebastian.Koehler over 7 years ago in reply to MigrationDeletedUser

You will need the Linux and Windows patch bundle. The GUI should be running the same version. Here are the links.

https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01769073
https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01769145

Regards,
Sebastian
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