Data Protector 9: SSL Error on client access




I'm migrate data protector 7 to 9 and after migration, my data protector 9 client do not access the cell manager.


Error: Unknown SSL protocol error in conection to cellmanager:7116


Thank you for any assistence.

Top Replies

  • 0  

    Open https://<cellserver hostname>:7116 in a Browser and Check the Certificate that is delivered.

    Often enough the Expiration Date lies in past and therfore prevents access.

    If that is the case you'll need to generate a new certificate with shorter vaild time (anything before 2038) using Check the Admin-Guide for Details on the parameters.

  • 0   in reply to MigrationDeletedUser

    OK. The patch 904 was applied, but dont work.I checked the certificates generated, listed below, and have one with validation date expired.


    List of known Certificates:
    "hpdpcert.pem" from 10/06/2011 10:40:50 AM
    "cacert.pem" from 08/14/2015 02:15:58 PM

    To generate a new certificate i need a store_password. To get this parameter i need to create a new store_password or get from the old version (data protector 7)?

  • 0   in reply to MigrationDeletedUser

    No, the password was not existing in version 7. You can get it from /etc/opt/omni/client/components/


    Visit this customer advisory for the full details. It contains the procedure to re-generate the certificate.





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