Related Tips & Info

(DP) Support Tip: Actions in context menu of Internal Database unavailable

Sebastian.Koehler
3 Likes

Problem

Actions in Internal Database (e.g. Remove Session) are unavailable (disabled, grayed out) the after upgrade from an earlier Data Protector version to 10.70, 10.80 or 10.90

Information

The admin group in KeyCloak is missing the Security Admin credential.

Workaround

If you are on Data Protector 10.80 or 10.90, close the Data Protector GUI on the Cell Manager and all clients and run the commands omniusers -addroles and omniusers -update_admin_group to resolve the issue.

If you are on Data Protector 10.70, contact Micro Focus support for the instructions to resolve the issue in KeyCloak.

Labels:

Support Tip
Comment List
Related
Recommended

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.