DP 10.60 / Win 2012 / System is not compliant for Microsoft Visual Studio redistributable

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DP 10.60

Windows Server 2012 R2

Installation on client shows this error:

"System is not compliant for Microsoft Visual Studio redistributable installation or required UCRT components are unavailable. See the "Windows OS and patch levels" section of the latest Data Protector documentation for compliance information."

Already checked the prerequisites in the documentation and all is good.

 

Solution

This is a known issue in these versions.
There is a fix for all Windows servers having the problem
  • DP 10.60: OCTIM19Q767420
  • DP 10.50: OCTIM19Q760657
  • DP 10.40: OCTIM19Q760655

You can request this fix via Support team with the ID

Victor Andrés Fallas Salazar
DP L3 Technical Support Engineer
San José, Costa Rica

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