(DP) Support Tip: IDB backup fails by "Backup of the object ConfigurationFiles failed"

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over 1 year ago

Error Message
IDB backup fails as follows .

[Normal] From: OB2BAR_POSTGRES_BAR@hostname "DPIDB" Time: 09/08/20 18:19:34
Completed OB2BAR Backup: hostname:ConfigurationFiles "IDB"

[Critical] From: OB2BAR_POSTGRES_BAR@hostname "DPIDB" Time: 09/08/20 18:19:34
Backup of the object ConfigurationFiles failed

[Normal] From: BSM@hostname "IDB" Time: 09/08/20 18:19:35
OB2BAR application on "hostname" disconnected.

 

Cause
According to debugs of POSTGRES_BAR, there seems to be Japanese name file under /etc/opt/omni/server/rptgroups directory on HP-UX CellManager system, but it can not be read because the file name got garbled .


[ 4] 2020-09-08 18:19:31.920 ("/integ/barutil/xtra/ob2com.c $Rev: 53174 $ $Date:: 2016-04-26 06:17:01 ":315)
[ 4] [MARK 2] in OB2_StatFile -> DPMessageReceiveEx:315
Code: 1026
Info: /etc/opt/omni/server/rptgroups/繧サ繝繝ァ繝ウ繝ャ繝


When Japanese is used for the name of report groups at DP GUI , files will be created with UTF8 at CellManager system .
However, if the default Locale of HP-UX system is SJIS, Japanese characters in UTF8 can not be read correctly .

Workaround / Fix
Please consider to set LANG=ja_JP.utf8 in /opt/omni/.omnirc file .
By setting it, DP Agent processes will start as ja_JP.utf8 Locale, then can read Japanese characters in UTF8 .

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