(DP) Support Tip: Unprotected media deletion doesn't work by "Details unknown."

2 Likes
8 months ago

Error Message
Unprotected media deletion doesn't work as follows .

[Normal] From: MSM@hostname "" Time: 1/21/2021 5:48:17 PM
Media session 2021/01/21-6 started.

[Major] From: MSM@hostname "" Time: 1/21/2021 5:48:17 PM
[65:73] Media Management daemon reports:
"Details unknown."

[Major] From: MSM@hostname "" Time: 1/21/2021 5:48:17 PM
[65:73] Media Management daemon reports:
"Details unknown."

Cause
There might be some disabled B2D device .

Workaround / Fix
Please confirm every B2D devices to find out any devices that are disabled .
If disabled device exists , please confirm if it can be enabled to remove the unprotected media, or remove the B2D device itself if it's not used anymore .

Labels:

Support Tip
Comment List
Anonymous
Related Discussions
Recommended