Secure peering was established between CM(Linux) and GUI Client(Windows) .
And a user of GUI Client was added , but User/Password is always asked when GUI connects to CM .
Enter your credentials to connect to the Micro Focus Data Protector Cell Manager: CM hostname
[OK] [Cancel] [Help]
Configured "Web Username" is not appropriate for the GUI connection .
This kind of error can be happened by name resolution mismatching .
- Control Panel\All Control Panel Items\System
Computer name: dpguisys
Full computer name: dpguisys
- nslookup dpguisys
- omniusers -list
User Group: admin
Web Username: administrator|dpguisys|dpguisys.dplab.net
In this case, "Full computer name" is not FQDN(Fully Qualified Domain Name) .
The "Full computer name" is short name , but FQDN returns from DNS .
CM recognizes the GUI system as "dpguisys.dplab.net", but GUI system introduces itself as "dpguisys" (Full computer name).
That is confusing situation , but short name(Full computer name) is used for the GUI connection.
Workaround / Fix
Web Username "administrator|dpguisys|dpguisys" is needed to login to CM in this case .
/opt/omni/bin/omniusers -add -type W -usergroup admin -name Administrator -group dpguisys -client dpguisys -pass <password>