Cybersecurity
DevOps Cloud (ADM)
IT Operations Cloud
The file system backup got below error:
[Critical] From: VBDA@server1 "backuplog" Time: 15/04/2020 16:18:52
NETIO thread did not connect => aborting.
[Major] From: BSM@cell.manager "backuplog" Time: 15/04/2020 16:19:28
[61:1005] Got unexpected close from VBDA on server1.
It seems Encrypted Control Communication (ECC) is still enabled on the DA client. ECC was the secure communication mechanism used in versions prior to 10.X DP components.
This looks to be the root of this error.
[ 99] 2020-04-17 09:38:29.678 ("/lib/cmn/win32cmn.c $Rev$ $Date:: $:":630)
[ 99] ===>> (3) CmnGetFile {
[ 99] Args: path:C:\ProgramData\OmniBack\config\client\config
[ 99]
[ 99] 2020-04-17 09:38:29.678 ("/lib/cmn/win32cmn.c $Rev$ $Date:: $:":669)
[ 99] <<=== (3) } /* CmnGetFile */
[ 99] RetVal: (ptr) 0000000000AF8720
[ 99]
[199] [file_load] loaded version:1, size:622, length:1
[199] [Config_load] return at 349: 1
[260] [SSL_NegotiateConnect]
ECC needs to be disabled here as both DA and MA clients are on 10.X versions
Delete the file C:\ProgramData\OmniBack\config\client\config. This is the ECC configuration file.
As a reference, please see the below upgrade prerequisites:
https://docs.microfocus.com/itom/Data_Protector:2019.05/UpgradePrereq