(DP) Support Tip: Backup of a SLES 15 linux system gives "SRD information could not be collected. Aborting"

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1 month ago

Configuration

Data Protector (DP) 10.91 Cell Manager (CM)
A SLES 15 DP 10.91 client

Problem

Running a backup of a SLES 15 linux system gives the error...

"SRD information could not be collected. Aborting the collecting of system recovery information."

It is possible, especially after a preview backup, there may be a core dump from VBDA on the SLES 15 linux system after this error.

Situation

We do not currently support Disaster Recovery data collection using the DP AutoDR component for SLES 15 client systems.

Solutions

Two methods can help here...

- To stop DP collecting DR data (SRD/system recovery information) deselect the /CONFIGURATION object in the backup specification (Source tab).

- If you do not want see the /CONFIGURATION object when making new backup specs, remove the AutoDR component from the SLES 15 server.

For information on how to remove the DP AudoDR component see
https://community.microfocus.com/img/bandr/w/dptips/40059/dp-support-tip-how-to-remove-a-data-protector-component-from-a-sles-15-client-system

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