Support Tip: Data Protector ISO creation process on a Windows system

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Data Protector EADR ISO creation process fails on Windows 8, Windows 8.1, Windows Server 2012, or Windows Server 2012 R2.

Problem
Some of the older versions of Windows "Assessment and Deployment Kit" (ADK) and Windows “Preinstallation Environment” (WinPE) are no longer available for download from Microsoft website, Hence Customer is unable to download these deprecated ADK and WinPE versions which are essential for ISO creation process of DP.
Environment
On Windows 8, Windows 8.1, Windows Server 2012, or Windows Server 2012 R2 systems which are configured as  media creation host to create iso .
Impacted versions
All supported Data Protector Versions.
Cause
Microsoft has deprecated ADK and WinPE for Windows 8, Windows 8.1, Windows Server 2012, or Windows Server 2012 R2.
Solution
To resolve the issue, complete the following steps.
  1. Download the latest ADK and WinPE using following links and install them on Media creation host.
  1. Apply hotfix OCTCR19Q1374858_HF1_win.zip (Please contact support for a hotfix for the issue and apply the hotfix).

Support article: https://portal.microfocus.com/s/article/KM000002004?language=en_US

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