12:1026 System error displaying session messages for sessions on DP 10.90
Some Session Messages in the DP GUI Messages tab give "12:1026" with "System error". The same session, if displayed with `omnidb -session SessID -report` then the output is incomplete.
Configuration Seen with Data Protector (DP) 10.90 running on a Windows Cell Manager.
Problem When looking at some Session Messages in the DP GUI Messages tab there is an error "12:1026" with "System error" displayed.
For the same session, if displayed with `omnidb -session SessID -report` the output is incomplete.
Explanation There is a problem displaying session messages when the messages are very large. It is not that the number of messages that is the problem, it is the long length of individual messages. This problem may also be seen on DP 10.80 and 10.91. It should be fixed in General Release DP 11.00.
Solution For DP 10.90 install DP1090_b182_OCTCR19Q1175198_HF2_win.zip. DP1090_b182_OCTCR19Q1175198_HF2_win.zip contains dbsm.exe, facade.dll and CII_OCTCR19Q1175198_HF2 files
On a non clustered Cell Manager the fix can be installed manually as follows... - Stop DP on the Cell Manager `omnisv -stop`. - In (default) <DriveLetter>\Program Files\OmniBack\bin make safe copies of your existing dbsm.exe and facade.dll files. - Copy the dbsm.exe and facade.dll files from DP1090_b182_OCTCR19Q1175198_HF2_win.zip to <DriveLetter>\Program Files\OmniBack\bin - Copy the CII_OCTCR19Q1175198_HF2 file from DP1090_b182_OCTCR19Q1175198_HF2_win.zip to <DriveLetter>\ProgramData\OmniBack\Config\Client\ssptm In case there is no ssptm directory, please make it. - Start DP on the Cell Manager `omnisv -start`.
Contact support if your CM runs on an MS cluster and you are unsure how to install to a Cluster.
Note 1:- The author does not recommend using an Installation Server (IS) for this patch, as it contains Windows Cell Manager code.
Note 2:- There are similar binaries available for DP 10.80 and 10.91. DP 10.80... DP1080_b135_OCTIM19Q1306074_HF2_win.zip DP 10.91... DP1091_b95_OCTCR19Q1175198_HF1_win.zip