New license keys have not been recognised in DP, while the emergency license is recognised.
New licenses are not detected by Data Protector after upgrading
The IP was correct
The CRS service account exists in omniusers list
Emergency licenses work
The license definition file (omnipdf.txt) file in /config/server/autopassj, was not upgraded properly. As such, it cannot decode new license keys properly.
Replace current omnidpf.txt file with one from DP_Data_Dir\OmniBack\NewConfig\Server\autopassJ\ or take it from a working Cell Manager with the same version of DP.