Support Tip: DP installation failure

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Issue

[CRITICAL] Some services started with warnings or errors.
[WARNING] Timeout reached before Data Protector Application Server started.
[CRITICAL] Restarting service Data Protector Application Server failed.
[CRITICAL_DETAIL] Starting the service Data Protector Application Server failed during service restart process.
[CRITICAL] Reloading the Application Server configuration data failed.
[CRITICAL_DETAIL] Reloading the Application Server configuration data failed with the output: 'findstr' is not recognised as an internal or external command,operable program or batch file.


Environment

Windows


Cause

Corrupted OS.
findstr, an OS utility for searching for a specific text string in computer files is not working on the machine and as such DP installation is failing.


Resolution

Re-installation of OS.

Access support article here


Caroline Oest

Micro Focus Customer Experience Marketing

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