Related Tips & Info

Support Tip: Internal error:DbaXXXX functions when starting a catalog session

COEST
Micro Focus Employee
0 Likes

Situation

Internal error: DbaXXXX functions When starting catalog session.


Environment

Cell Manager: Data Protector 10.80, RHEL 7.3 Maipo


Analysis

Error: 61:4001 Error accessing the database, in line 3996, file /svnstore/unix/panther/dp_git_master/src/sm/bsm2/brsmutil.c.
Database subsystem reports:
"Internal error: DbaXXXX functions."


Cause

This can be a known problem in the IDB.


Resolution

Restarting the services with omnisv -restart might help for some time.

But a support case should be opened because  this might be a known issue that is already addressed in a hotfix in Data Protector 10.70 and 10.80.

Access support article here

Caroline Oest

Micro Focus Customer Experience Marketing

If you find this post useful, give it a ‘Like’ or use ‘Verify Answer’

Labels:

Knowledge Docs
Comment List
Anonymous
Related Discussions
Recommended

Resources

Support
Documentation
Training
CyberRes Academy
Partner Portal
Contact us
Compliance
Help
Company
Privacy Policy
Terms of Use
Accessibility
Anti-Slavery Statement
Support
How To Buy
Careers
Investor Relations
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.