Support Tip: Internal error:DbaXXXX functions when starting a catalog session

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Situation

Internal error: DbaXXXX functions When starting catalog session.


Environment

Cell Manager: Data Protector 10.80, RHEL 7.3 Maipo


Analysis

Error: 61:4001 Error accessing the database, in line 3996, file /svnstore/unix/panther/dp_git_master/src/sm/bsm2/brsmutil.c.
Database subsystem reports:
"Internal error: DbaXXXX functions."


Cause

This can be a known problem in the IDB.


Resolution

Restarting the services with omnisv -restart might help for some time.

But a support case should be opened because  this might be a known issue that is already addressed in a hotfix in Data Protector 10.70 and 10.80.

Access support article here


Caroline Oest

Micro Focus Customer Experience Marketing

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