Support Tip: Could not Start SAP HANA Database backup

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When trying to start SAP HANA database backup it fails as "Backup could not be completed: [110507] Backint exited with exit code 1 instead of 0. Console output:"

Situation

Cannot start SAP database backup from SAP studio side.

Could not start backup for system: [447]: Backup could not be completed: [110507] Backint exited with exit code 1 instead of 0. Console output:
Critical from OB2BAR_SAPHANA_BACKINT@host.com “xxx” Time: 02/24/2022 12:21:17 PM cannot initialize OB2BAR Services ([12:1604] Cannot reach the CRS on the Cell Manager system. CRS on the Cell Manager host is not reachable or is not up and running.)
Critical from OB2BAR_SAPHANA_BACKINT@host.com “xxx” Time: 02/24/2022 12:21:17 PM OB2_Init(OB2_APP_SAP,appName=instance, errCallBack.) failed.Error: OBE_OB2ERR 15. [139:220]/usr/sap//instance/SYS/global/hdb/opt/hdbbackint. [110203] Not all data could be written: Expected 4096 but transferred 0.


Environment

Cell Manager: DP 10.80, Windows Server 2019
Client: DP 10.80,
Database version: SAP HANA & 2.00.037.02.1562323855


Cause

Backint processes hanging


Resolution

Kill the backint process hanging and backup should start successfully.

Access support article here


Caroline Oest

Micro Focus Customer Experience Marketing

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