Knowledge Document: The Data Protector drive turns yellow

 
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Environment

Data Protector version:11.01
Operating System version: Red Hat Enterprise Linux 8.4
 

Situation

When a drive turns yellow, the icon appears as light yellow with a dotted line after disable the drive and remains yellow after right-clicking to enable it.

 

Cause

There is a problem with the drive itself, replace it with another drive.
 

Resolution

Right click on the drive and press disable and enable. Do the procedure multiple times to see if the drive will return back to normal.  If repeated attempts still do not work, it is the issue of the drive itself (hardware based). Most likely support of the drive vendor needs to be contacted.

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