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Knowledge Document: "12:1026 System error" when Graphic User Interface (GUI) opens

Caroline Oest OpenText Employee

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3 months ago

Data Protector GUI stops connecting to Cell Manager, showing "12:1026 System error"

Environment

Data Protector version: 23.4
Platform: Red Hat Enterprise Linux 8.9

Situation

Cannot open Data Protector GUI, showing error message:

[12:1026] System error

Cause

The customer has removed xorg-x11 package to comply with new security policy

Find resolution on support portal

Tags:

Data Protector

xorg-x11

12:1026 System error

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