Support Tip: How to update a repository in ControlPoint if the count is wrong

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Environment

ControlPoint 5.x

Situation

A given connector keeps tracks of the state of ingestion in the connector_TASK<repositortname>_datastore.db file created inside the connector directory. When a new repository is first added this file gets created. Subsequent incremental scans use this file to identify changes which can comprise new additions, deletions or updates. Occasionally this file may become corrupted or the action queue may become corrupted if the connector was interrupted in the middle of ingestion. In general you should only need to do incremental scans after the first full scan is done.
 

Resolution

If the repository does not update you have 2 options that you can find on the support portal here.

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