Hello,

I did no update or something else, since two days my FILR 5 tells me "service unavailable".

First I took a look to hdd-space, but it seems ok (/var/ uses 39% the rest 16 % or less).

running rcfilr start shows:

Job for filr.service failed because the control process exited with error code.

jounalctl shows:

Subject: A start job for unit filr.service has begun execution
░░ Defined-By: systemd
░░ Support: lists.freedesktop.org/.../systemd-devel
░░
░░ A start job for unit filr.service has begun execution.
░░
░░ The job identifier is 6604.
Feb 17 09:10:26 FALFILR filr[9677]: cat: /filrinstall/configurationDetails.properties: Permission denied
Feb 17 09:10:26 FALFILR filr[9687]: touch: cannot touch '/opt/novell/filr/apache-tomcat/logs/catalina.out': Permission denied
Feb 17 09:10:26 FALFILR filr[9681]: /opt/novell/filr/apache-tomcat/bin/catalina.sh: line 526: /opt/novell/filr/apache-tomcat/logs/catalina.out: Permission denied
Feb 17 09:10:26 FALFILR systemd[1]: filr.service: Control process exited, code=exited, status=1/FAILURE
░░ Subject: Unit process exited
░░ Defined-By: systemd
░░ Support: lists.freedesktop.org/.../systemd-devel
░░
░░ An ExecStart= process belonging to unit filr.service has exited.
░░
░░ The process' exit code is 'exited' and its exit status is 1.
Feb 17 09:10:26 FALFILR systemd[1]: filr.service: Failed with result 'exit-code'.
░░ Subject: Unit failed
░░ Defined-By: systemd
░░ Support: lists.freedesktop.org/.../systemd-devel
░░
░░ The unit filr.service has entered the 'failed' state with result 'exit-code'.
Feb 17 09:10:26 FALFILR systemd[1]: Failed to start Micro Focus Filr Service.
░░ Subject: A start job for unit filr.service has failed
░░ Defined-By: systemd
░░ Support: lists.freedesktop.org/.../systemd-devel
░░
░░ A start job for unit filr.service has finished with a failure.
░░
░░ The job identifier is 6604 and the job result is failed.

I don't know, where the permission error will come from, nothing should have been changed in the last weeks.

The system is down, can anybody help me?

Holger