Verified Answers

If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it! Learn more

  • State Suggested Answer
  • Replies replies
    2
  • Answers answer
    1
  • Subscribers subscribers
    15
  • Views views
    189
  • Users 0 members are here
  • Locked Locked
Related
Options
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Question on Advance Authentication Filr with ipad/iphone apps

Curtis Arnold

I just enabled AA on my Filr environment, before my ipad and iphone apps would stay logged even with the app was force closed.. 

now when i force close the app (already being logged in)  and open the app again.. I get a pop up on the filr login screen that say "Filr cancelled".  I can click ok to go back to the login screen and login again. and then get another SMS code and the login in successful   Will this then always happen now..  seems bad to have to login and get the sms code every time now.

I am on filr 4.3.1.

  • Suggested Answer

    0

    Yes.  You have closed the app, hence the authentication token is removed.  You will need to re-authentication with MFA, be it text, smartphone push, appcode, fido etc, it's sort of the point of mfa, proving you are you by adding extra methods past the saved password.

  • 0 in reply to 

    I totally understand that... but how many apps on your phone right now., even with MFA stay logged in, one main one i can think of is my company email on the Outlook app (also has MFA)..  i only need to login to that app only when i change my domain password.  i guess there is not a way to make the token last longer on the filr app..

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.