Filr not available after upgrade to 24.1

Hi Community,

just upgrade our large Filr env to 24.1, didn't receive any error message but now :

- we are unable to login to web interface (nor local admin)

- branding does not appear on the web page (opentext Filr, is displayed)

seems every service are running fine : search appliance, postgresql, filr ... etc

disk space is not critical and inode count seems correct, too

any idea ?

Thanks,

Regards

Everyone is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid. [A. Einstein]

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  • 0   in reply to 

    I have queued updates for some customers awaiting this patch. On the other side some others updated without any issues (i.e. mine). I did not find a reason why it happened.

    Yesterday there was the GroupWise webinar. It was more or less a discussion how to run an environment. Filr has been mentioned there including this update issue. However support solved their problem. Therefore support is working on a (general) patch for fixing it. for us too. 


    Use "Verified Answers" if your problem/issue has been solved!