OpenText Open Workgroup Suite and OpenText Filr Advanced team up to deliver increased user productivity and IT efficiency

The challenge was to deliver an easy-to-use and secure on-premise file-sharing solution to an increasingly mobile user community.

OpenText Filr was introduced to prevent the use of potentially insecure cloud-based storage solutions. Initially, it was just used for quick file sharing, but as the product developed and SMS Engineering followed the upgrade path, the use of it rapidly increased. The issue of having to upload photos in the office was quickly solved by using mobile phone cameras combined with the Filr mobile application. Now, engineers upload photos to the relevant project folders and have secure access to all their documentation while on the go. Net folders are in use for efficient file sharing within project teams.

When SMS Engineering moved to the Filr Advanced edition, there was more excitement about new features, as Wilder recalls: “Filr Advanced enables external users to upload files without a Filr registration. This support for unauthenticated users is a real benefit and just removes an extra hurdle in using Filr. Users also love that they can download a single file from a folder without having to download the whole folder. When working remotely with limited connectivity, this really helps their productivity. Within the standard Filr edition, we were limited to single file sharing, whereas with Filr Advanced we now share multiple folders from a NetFolder. We can also share submission folders without having to zip an archive of the folder and share that, which unnecessarily wasted space and time.”

Close integration with OES means that all OES-determined access rights automatically flow through to Filr, without further system administration required. Filr Advanced delivers automatic download reports to the file owner. Previously, users would need to ask Wilder to go through the download log if they wanted confirmation of a download.

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