Cybersecurity
DevOps Cloud (ADM)
IT Operations Cloud
OpenText Open Workgroup Suite boosts team collaboration and user productivity while improving IT administration
The challenge was to reduce the IT administration time spent travelling between different Keller Swiss Group sites in Switzerland and helping users be more productive and efficient.
Keller Swiss Group has a rich company history, dating back to the mid 1800s. When technology became important to its business, it introduced a full IT infrastructure into each of the four locations around Switzerland, as Christian Fusser, Head of IT for Keller Swiss Group, explains: “We implemented Open Enterprise Server to deliver file, print, and networking services, together with GroupWise for secure email communications, at all our locations. Our users were managed through an eDirectory and we began to see the benefits of collaboration across our company. GroupWise is easy to administer and the licensing structure worked very well for us. It is always available and we haven’t had any problems with it.
Improved telecommunications made it feasible to introduce a virtualized infrastructure with a physical server located in the Basel headquarters, and the other locations just requiring a high speed internet connection and local desktops. This generated an instant hardware cost saving and made life a lot easier from an IT administration perspective.
Filr was implemented so that files, data, and network folders can be securely shared between employees in the different Keller Swiss Group divisions and locations. Part of its ISO certification stipulates that data and files need to be stored on premise, rather than through a cloud-based solution. Mr Fusser could see the benefits instantly: “Filr is much liked by our users. It provides an easy way for us to always control our own data without any danger of version conflict. We are investigating extending the use of Filr to our customers and feel that’s where the real benefit will be for us.”
A new version of Filr integrates well with GroupWise with the ability to share files directly from the GroupWise client, adding transparency to the process as it will be instantly clear who has received what files.