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End of Support Approaching—Keep Filr Current

Roll out the red carpet for Filr 5, the latest release of our file sync-and-share solution. You can even upgrade for free with an active support contract.

It’s easy to put off updating your software. But it’s a must if you want to keep your investment secure and optimized. Committed support for Filr 4.3 ends on January 31, 2023. We strongly recommend updating to Filr 5 before then.

Depending if you are on Filr Standard or Advanced, with version 5 you get:

  • Updated appliances— bring all appliances to the latest SLES15 SP4 base OS.
  • Security patches—mitigate risks and ensure business continuity.
  • Data leak prevention—strengthen security by restricting operations based on sensitivity classification.
  • File versioning—store multiple copies of a file whenever changes are made.
  • Multi-Factor Authentication for external users—integrate with NetIQ Advanced Authentication (available for Filr Advanced via an add-on license)

A solid upgrade strategy helps you get the most from Filr. So why wait? Upgrade today!


Master your upgrade with the right Support

Maybe you’re handling the upgrade on your own but want a little help. Contact our Customer Support team by chat, phone, or service requests. You can also access the Filr documentation, support forums, patch downloads, and more.

Need some reinforcements? Our Premium Support plan enhances your Business Support with ongoing problem resolution, technical guidance, and strategic support—all from a team of named and dedicated software experts and account managers.

Or if you just need some short-term support, Flexible Credits give you access to upgrade resources, on-site troubleshooting, assessments, and even e-learning.

Contact our Support Representatives to find out how we can support you.

Partner Up to Handle Upgrades

We know you want the latest product innovations but might not want to spend time on upgrades. A software upgrade is not only an opportunity to benefit from the latest product innovation, but also evaluate your long-term strategy for operating the solution either on-premises or cloud.

OpenText Partners are a great resource with comprehensive offerings for Filr upgrades, they are all certified with extensive skills and many years of proven experience. Contact your current partner if you are looking for Filr upgrade assistance or find list of partners that we have pre-selected for you here.