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Webaccess 18.1 auto refresh stops after a while

Since upgrade to 18.1 Webaccess (3 instances/Servers) stops autorefreshing the browser after about 20min to 60 minutes.
slap polling from the poa are still received:

webaccess log (diagnostic):
14:27:04, <SOAP>, -, INFO, USERID, POLLING: Slap received for session sequence #49

in webaccess admin interface:
User Id Logged In Last Access Last Slap (GC) Last Slap (POA) Interface Domain Post Office Language Client IP Session Sequence Browser
email 11/20/18 13:32 11/20/18 14:27 N/A 11/20/18 14:27 css Domain poa de ipaddress 49 Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0

as you can see last slap (Poa) is received, but the webaccess browser does not refresh.
New login does not help, and affects all users also new ones.

restarting tomcat resolves the problem, but only for max one hour. (maybe depends on the amount of users?)


Parents Reply
  • laurabuckley;2497092 wrote:
    Hi Mikael,

    GroupWise 18.1.1 is due for release shortly - more than likely within the next week. It contains the fix as far as I am aware


    We updated from 2014R2 SP2 2 days ago we have now 2 or 3 bugs that need the 18.1 FTF
    1- Webaccess not refreshing
    2- Groupwise administration Console export error

    And my Post Office Agent crash every 12 hours or so.

    Like Robert says... it must be a death wish. 2 VIP already asked me "Why can't we use Outlook?"

    I hope 18.1.1 will be released very soon and include fix to all my bugs.