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GWWEB 24.2 - host not found in upstream "pool_smg"

wlucero
 

Hello GW familly, how are you?. I come to you for ideas to help me solve the following problem.

We have successfully migrated a large GroupWise customer from 18.5.x to 24.2.0-145238 (backend GW version). We also have GWWEB 24.2.0-145246 running fine on a balanced Docker cluster.


On a different Docker server for QAS, we are testing the gwweb version 24.2.0-145635, as soon as it rises it falls.

Within the error.log we detect the following error:
host not found in upstream "pool_smg" in /etc/nginx/nginx.conf:112

note: 

Our client does not use SMG, so we do not understand the reason for the error. Within smg.conf there is no configured server.

Any ideas or suggestions?. THANKS!.

Hugs from ARG. 

  • 0  

    Any reason why do you use 24.2.0-145635 build ? 

    David

  • 0   in reply to   

    Hey David! how are you?. It's good to hear from you. Thanks to your question I realized that I was not clear in the initial development of this post.

    Our customer is using in production the GroupWise Web - LTS 24.2.0-145246 version, this version works-runs fine over the Docker servers:: 

    As you know, the latest version of the 24.2 family is the GroupWise Tech Preview webacc-ng:24.2.0-145635, we are trying to test it, to see if some issues detected by our customer are resolved.

    As you can see, it is not urgent, I thought it was good to make this post to find ideas and suggestions to try newer versions within the laboratory environment we have mounted on the client.

    Ideas, suggestions?. 

    Best regards.,

  • 0   in reply to   

    Don't invest your time in tech previews, cadency of GroupWise releases is very high. You will get in three months more tested public version.

    David

  • Verified Answer

    +1  

    That error is from the new feature we are adding to our GW Web client service for the next release (not shipped yet) where the Secure Messaging Gateway (SMG) service will do real time file attachment scanning within the GW Web client service.  The GW Web client will pop up an error message to the end user when a file attchment(s) are infected and will stop you from sending that new message until you remove the infected file just attached. We will have some GW Web service Docker start up switch option to disable this SMG integration if you are not using SMG.

    ________________________

    Ed Hanley
    Lead Solutions Consultant
    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button

  • 0   in reply to   

    Hey Ed, How are you?. THANKS a lot!. Roger that. 

    Have a great day!.

    Hugs.,

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