Hello GW family!, we are having the following issue when we are trying to recover deleted messages from RELOAD backups.
We are not being able to restore messages from the GAC or also from the GWclient, always with the same reported error in the POA logs.

GrouWise servers version: 24.2.0-145238
GWclient version: 24.2 build 15/03/2024
GWDR Version (Reload): 18.1.0 Build (1810255) - Licensed Software Version: 5.00

GWclient error: [8219] Failed to connect to a remote network resource
Errors in the POA logs:
11:34:05 A3DF Unable to access backup location: /mnt/restore/p2/connect/restore User[ baynet-test]
11:53:08 A3DF User baynet-test tries to restore from backup location: /mnt/restore/p2/connect/restore
11:53:08 A3DF The database function 14 reported error [8201] on ngwguard.db

These are the same error we got if we try to restore the messages for any user from the GAC:
11:54:58 A31E Processing Admin Message (a64f2e92.001)
11:54:58 A31E Processing admin task: Full User Restore
11:54:58 A31E The database function 14 reported error [8201] on ngwguard.db
11:54:59 A31E The database function 14 reported error [8201] on ngwguard.db

RELOAD nfs configuration:
reload:~ # cat /etc/exports
#/bkp 192.168.135.22(rw,no_root_squash,sync,no_subtree_check) 192.168.135.2w,no_root_squash,sync,no_subtree_check) 192.168.135.24(rw,no_root_squash,sync_subtree_check) 192.168.135.25(rw,no_root_squash,sync,no_subtree_check) 192.1135.26(rw,no_root_squash,sync,no_subtree_check) 192.168.135.27(rw,no_root_squ,sync,no_subtree_check)
/bkp *(rw,no_root_squash,sync)
reload:~ #

This same thing took me to open the ticket #02880835 in Opentext and I find myself working very well as a team.