Account options - Refresh address books / rules range

MigrationDeletedUser over 9 years ago

Hi Forum,

sometime I get (annoying) calls that there are old users on distribution lists which are already deleted. They get an error message if they send mails to that list...
So far I could always resolve that issue by simply refresh the system groupwise address book manually.

My question now is how I could reduce the mentioned refresh range in the account options to 1 day e.g. via C1 or some other way (default is 7).

Any suggestions? Thanks in advance :)

Cheers,
Pascal

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Address Book

Refresh

clients

GW2008

Rules

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0 MigrationDeletedUser over 9 years ago

Are these remote users or online users? If they are remote, there is an option to select the frequency the address book is updated when they email is synchronized. With my online users I never had to refresh the GW address book manually, their problem is always that they have the old address in their frequent contacts, with some minor difference, and they have to delete the entry manually.
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0 MigrationDeletedUser over 9 years ago in reply to MigrationDeletedUser

Hi lanaleon,

jep, they are remote users, in fact they all use caching mode. I know that setting to update rules and address books. I'm just searching for a way to reduce the default value automatically.

@Laura: Thanks for the hint with the registry, I'll let our windows admins search for that :)

Thanks,
Pascal
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0 MigrationDeletedUser over 9 years ago in reply to MigrationDeletedUser

Hi lanaleon,

jep, they are remote users, in fact they all use caching mode. I know that setting to update rules and address books. I'm just searching for a way to reduce the default value automatically.

@Laura: Thanks for the hint with the registry, I'll let our windows admins search for that :)

Thanks,
Pascal
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Account options - Refresh address books / rules range

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