When I click on OK, the GroupWise client closes.
GroupWise Client 8.0.3 hp5
Unable to access GroupWise address books
How to completely uninstall the GroupWise Client
I'm deploying new Windows 10 workstations for a customer to replace old Windows 7 computers. I installed GroupWise: gw8.0.3hp5_client_win_en.exe. Yes, the server is still NetWare but the GW 8 client runs fine on Windows 10. Then I installed Microsoft Office Home & Business 2019 on some computers, Microsoft Office Home & Business 2021 and Microsoft Publisher 2021 on others.
After the Microsoft Office products were installed, only some of the computers experienced this MAPI error.
- It does not appear to be related to a specific version of Office or whether Publisher is installed.
- On the affected computers the error exists on all Windows profiles and all GroupWise accounts.
- Windows Updates have been installed before and after these products were initially installed.
I have uninstalled the GroupWise client and Office, restarted the system, then reinstalled them (multiple times): Sometimes GW first; sometimes Office first. The error persists!
I next thing I wanted to try was gwCleanIt or the microsoft online fix it utility mentioned in the above TIDs but they no longer appear to be available.
At the moment, a newer version of GroupWise is not an option.
Kevin Boyle, Knowledge Partner
Calgary, Alberta, Canada