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Some hints for updating to Update 1.0.1-179.1

Diethmar Rimser
 

First of all this update takes more time. So assume that you will need approximately 30 minutes for your server (in rare cases it took 60 minutes).

I have upgraded several environments and I want to share my experiences.

Some environments needed an additional update before "Product Upgrade".

Product Upgrade recommends to run "/opt/novell/product_upgrade/prepare.sh". Do  not forget this! Your server will be automatically restarted after this activity.

After restart you will be able to run "Product Update". But you have to re-enter your registration key. I ended up in two situations

I was able to enter a registration key.

A dialog for registration key never appeared. So open a private window within your browser or use another browser!

I checked customer entitlements and detected in many cases that there is no "txt" file containing a Suse registration key. A "rehost" solved all incidences.

Now your update can be started. Because your appliance will be upgraded to Sles15SP3 it will take some time. But none of my upgrades failed ...

So if you consider to upgrade (read my last sentence!) - good luck! I am pretty sure you will succeed.

Use "Verified Answers" if your problem/issue has been solved!

  • 0  
    Diethmar Rimser said:
    I checked customer entitlements and detected in many cases that there is no "txt" file containing a Suse registration key. A "rehost" solved all incidences.

    Here are some other options:

    Get your product registration key here: https://regserv.novell.com/myAccess/app/home

    Prior to doing the update to SLES 15 SP3 the appliance must be registered (again). If, while on the Product Upgrade page, you aren't presented with the registration dialog or if it fails to register, do this:

    • Go to the Online Update page.
    • Click Register. The Registration Status window will open if the appliance has already been registered. You may see you already have a valid registration.
    • Click Deregister.
    • The Registration window will open. Enter your email address and registration key. Click Register.

    Once the registration has completed you should see the SLES 15 updates. If you don't, click Refresh. Once you see the updates you can proceed with the update to SLES 15.

    __________
    Kevin Boyle,     Knowledge Partner
    Calgary, Alberta, Canada

  • 0   in reply to   

    In some cases I did not even get a valid "Online Update Page". Empty window, no buttons, no register (de-register). If this stays for few minutes, open another browser or a private window. Even closing/restarting the current browser did not help (of course I know it's the cache ...)

    Use "Verified Answers" if your problem/issue has been solved!

  • Verified Answer

    +1

    Addon Info:

    After update to SMG 7.0.1 When you click on a message in the SMG Quarantine, there is no visible content

    you need to follow https://portal.microfocus.com/s/article/KM000011133

    Thomas

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