Verified Answers

If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it! Learn more

  • State Not Answered
  • Replies replies
    16
  • Subscribers subscribers
    7
  • Views views
    1179
  • Users 0 members are here
Related
Options

Updates unavailable after update to 7.0.1

Kobus Bennemeer

The SMG 7.0.0 appliance was updated to 7.0.1 following the online documentation, patch instructions and messages (including the prepare script) on the appliance.  It is not uncommon to see older servers having to update through versions to get to the latest.  However, updating to 7.0.1 seems to be a killjoy since no updates nor upgrades show afterwards.  I was expecting to see the 23 or 23.2 upgrades which were announced in the past few weeks. The appliance is registered with nu.novell.com, and re-registered, but the updates page is blank.

In an attempt to resolve, the update_v25.sh script was run again with the following restart of the smg service, as per suggestion in other threads. 

Info from zypper and rpm is posted below:

rblxsmg01:~ # zypper info smg
Refreshing service 'nu_novell_com'.
Loading repository data...
Reading installed packages...


Information for package smg:
----------------------------
Repository : SMG-7.0.1-Product
Name : smg
Version : 1.0.1-464.1
Arch : x86_64
Vendor : Micro Focus
Installed Size : 69.5 MiB
Installed : Yes
Status : up-to-date
Source package : smg-1.0.1-464.1.src
Upstream URL : http://www.microfocus.com
Summary : Secure Messaging Gateway package
Description :
Secure Messaging Gateway is used to provide scanning and routing capabilities.


rblxsmg01:~ # rpm -qa | grep smg
smg-1.0.1-464.1.x86_64
smg-va-overlay-2.2.1.3-43.1.noarch
smg-upgrade-7.0.1-45.1.noarch

Output from update_v25.sh

rblxsmg01:~ # bash /vastorage/smg/assets/updater/PostUpdate/update_scripts/update_v25.sh

Refreshing service 'nu_novell_com'.
Loading repository data...
Reading installed packages...
'libcap-progs' is already installed.
No update candidate for 'libcap-progs-2.26-4.6.1.x86_64'. The highest available version is already installed.
Resolving package dependencies...
Nothing to do.
ldconfig: /vastorage/smg/assets/bin/linux/x64/libamclient.so is not a symbolic link

Refreshing service 'nu_novell_com'.
Loading repository data...
Reading installed packages...
The selected package 'smg-0.0.0-0.x86_64' from repository 'Plain RPM files cache' has lower version than the installed one. Use 'zypper install --oldpackage smg-0.0.0-0.x86_64' to force installation of the package.
Resolving package dependencies...
Nothing to do.

Is there anything else to do, or rpms to load manually to facilitate an update to a more contemporary version?

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.