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Unable to find update channel key for SMG 24.3 in SLD

Pam Robello
 

We have discovered the fact that the current update channel key and license .pem file for most customers is still that of the appliance version 23.2 or earlier.  When trying to install the non-appliance version 24.3, the repositories are not correct and the install cannot complete.  

The update channel key between the appliance versions and the non-appliance version are not interchangable.  Please see KCS document KM000033568 for the information on getting this resolved.  Unfortunately this will require manual intervention by the license team most appropriate for your region.

We apologize for the confusion.

Pam

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