Knowledge Document: How To Change the IP Address on a Secure Messaging Gateway Server

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Environment

Secure Messaging Gateway (SMG)

Situation

The IP address on the SMG server needs to be changed.

Resolution

Here are steps on how to change the IP address on a SMG server:

1. Change the IP under the following two sections in the System Management web page
   a.  System Management | Manage Servers | <server.domain> | Connection address

   b. Module Management | Scan Engine Manager | Message filter engine | Connection address

2. Next, log into the VAAdmin Console (https://<SMG on SLES Appliance ip or dns>:9443), select Network.

   b) Click eth0 and change the IP address to the desired IP.

    c) Save changes and click OK to return to the Home screen.

    d) Click Reboot in the top right corner to restart the server.


The server should now respond on the new IP address.

 Access Secure Messaging Gateway article on support portal

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