Managing User Turnover in GroupWise Systems

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Problem



In GroupWIse, I needed an easy way of managing users who leave, come back, and change departments in an organization with high turnover.

Solution



Without having to buy any "extras," here is the method I use. I have a post office setup for "dead" people. Here's what I do:

1. Move the user's account to this PO.

2. Expire the account and disable logins.

3. Set visibility to "none".

4. Remove all the user's distribution lists.

This PO has no trash emptying, message expiration, or purging of any type, other than when a contents/fix kills a message. It's easy to restore them to another spot or check the contents of the account.

Because I do not have infinite disk space, I permanently remove the account after a certain amount of time, usually 180 days. A "30" version setting on my TSM backup system gives me another 30 days beyond that window.

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How To-Best Practice
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  •  
    I met a guy at a local Novell event of some sort or another who suggested the exact same thing. I went back and implemented it and it works great. I haven't quite got to the permanent removal stage, yet, but I'm working on some sort of archiving to disc method (with the help of another CoolSolutions article!) to get that down!
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