Riva Integration Server is the only bi-directional, server-side CRM integration solution that is compatible with GroupWise and Exchange. Plus, Riva is compatible with a broader set of CRM systems and delivers advanced features: archive emails; sync CRM opportunities, cases and quotes; SmartConvert, AssignTo and ConnectBar integration.

Highlighted in this success story:
Riva Integration Server for GroupWise and Exchange

Riva Integration Server, the original server-side CRM integration solution for GroupWise, now delivers connectors for all GroupWise and Exchange mail clients, including GroupWise (client and server); GroupWise WebAccess; Novell Data Synchronizer mobile devices; Outlook (2011); Outlook Web Access; Outlook on Terminal Services; Office 2011 for Mac; Entourage 2008; Apple Mail, iCal and Address Book; and others.

Riva delivers the only "migration-proof" CRM integration solution for GroupWise, Exchange and the following CRM systems – NO plug-ins required!:

• • Salesforce

• • Microsoft Dynamics CRM

• • Microsoft Dynamics NAV

• • Microsoft SharePoint*

• • Oracle CRM On Demand

• • Sugar Community Edition

• • Sugar Professional

• • Sugar Enterprise

• • Sage Saleslogix

• • SageCRM On Demand

• • NetSuite

• • GoldMine

• • info@hand

• • intelecrm

• • And others...

* NOTE: Riva's SharePoint connectors are only available for GroupWise.

With Riva, there are no GroupWise plug-ins to install, configure or manage on users' desktops, laptops or Novell Data Synchronizer mobile devices. Riva gets installed once on a server and GroupWise (or Exchange) administrators configure server-side synchronization policy options for individual users or groups of users.

Riva is compatible with on-premise and hosted GroupWise and Exchange systems. And, Riva itself can be running on-premise or in the cloud. Riva's cloud-based integration service, Riva Live, is ideal for small businesses and Novell Open Workgroup Suite (NOWS).

What Riva synchronizes between CRM systems, GroupWise and Exchange:

• • Accounts

• • Contacts

• • Leads

• • Custom fields (CRM, mail system)

• • Appointments (including recurring appointments)

• • Meetings

• • Full-day and multi-day events

• • Tasks

• • Phone calls

• • CRM opportunities

• • CRM cases

• • CRM quotes

• • CRM projects

• • Other custom CRM modules

• • And more...

More information:

• • Riva Integration Server for GroupWise and Exchange

• • Riva Live - Cloud-based integration for GroupWise and Exchange

• • Free 15-day trial

• • Supported CRM systems

• • Riva success stories

• • Riva server requirements

• • Contact Omni