GroupWise CRM Integrations

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Since becoming the GroupWise Product Manager I have spent some time investigating the integration of GroupWise with various CRM systems.  A couple of weeks ago Omni-TS announced SugarCRM integrations - SugarCRM is a very popular open source CRM system.  It seems to be a very complete solution that does some smart things without your users needing to either install anything, or even think about the CRM system - a lot of the data is sucked over automatically.  The question is which one should be next?  There is a survey on coolsolutions that we would love all of you with a CRM need to fill in - this will help Novell and Omni to target where to go next.

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  • They would not have nearly as much trouble if they would:

    1. Open up and document the server API's in something besides a soap/XML implementation, companies sign NDA's all the time.

    2. Get the client side API's cleaned up and documented and support the C or C++ and drop OLE like the POS it is.
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  • They would not have nearly as much trouble if they would:

    1. Open up and document the server API's in something besides a soap/XML implementation, companies sign NDA's all the time.

    2. Get the client side API's cleaned up and documented and support the C or C++ and drop OLE like the POS it is.
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