Since becoming the GroupWise Product Manager I have spent some time investigating the integration of GroupWise with various CRM systems. A couple of weeks ago Omni-TS announced SugarCRM integrations - SugarCRM is a very popular open source CRM system. It seems to be a very complete solution that does some smart things without your users needing to either install anything, or even think about the CRM system - a lot of the data is sucked over automatically. The question is which one should be next? There is a survey on coolsolutions that we would love all of you with a CRM need to fill in - this will help Novell and Omni to target where to go next.
How about CentricCRM. It's open source, mostly java and uses alot of SOAP. Seems it would be fairly easy to me....(being a non-programmer that is) The weird part is they are a part of Novells Market Start program and I saw something about them working with Novell on the openpr blog. But still no integration with Groupwise.
How about CentricCRM. It's open source, mostly java and uses alot of SOAP. Seems it would be fairly easy to me....(being a non-programmer that is) The weird part is they are a part of Novells Market Start program and I saw something about them working with Novell on the openpr blog. But still no integration with Groupwise.
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