Avoiding Spell-Checker Crashes with the GroupWise Client

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Problem



A Forum reader recently asked:

"Whenever I compose mail and start to type in either the Subject or in the body, GroupWise crashes after two keystrokes. It is related to the spell checker. I turned off auto spell-checking, and GroupWise stopped crashing."

And here's the response from George Passantino ...

Solution



I've dealt with this before. You need to check the registry and make sure that GroupWise knows the proper locations of the UWL files (it needs to know the location of them).

Here are the filenames:

wt61ce.uwl
wt61oz.uwl
wt61uk.uwl
wt61us.uwl


Also, there is a specific DLL, MSVCRT.DLL that there tends to be various versions of, on a Microsoft PC. I rename/remove them and then reinstall the GW client, which tends to fix the issue.

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  • GroupWise crashes when replying to mail, found out the following.

    End user was spellchecking a lot. The following reg key references to your personal word list.

    HKEY_CURRENT_USER\Software\Novell\User Word List\6.1\UK\User Word List 0 = C:\Documents and Settings\user profile\Local Settings\Application Data\WT61UK.UWL

    In the users case it was 0bytes. Mine was 9K. I swapped them over and hey presto it works (what happens if there is no file?).

    It does mean that this file is specific to the PC and does not follow the user around, it would be nice to have this built into the users mailbox a bit like the addressbook, it means if they desk hop it will follow them around?

    I have created a shortcut to C:\Documents and Settings\user profile\Local Settings\Application Data for the end user so they can back up the file periodically.
Comment
  • GroupWise crashes when replying to mail, found out the following.

    End user was spellchecking a lot. The following reg key references to your personal word list.

    HKEY_CURRENT_USER\Software\Novell\User Word List\6.1\UK\User Word List 0 = C:\Documents and Settings\user profile\Local Settings\Application Data\WT61UK.UWL

    In the users case it was 0bytes. Mine was 9K. I swapped them over and hey presto it works (what happens if there is no file?).

    It does mean that this file is specific to the PC and does not follow the user around, it would be nice to have this built into the users mailbox a bit like the addressbook, it means if they desk hop it will follow them around?

    I have created a shortcut to C:\Documents and Settings\user profile\Local Settings\Application Data for the end user so they can back up the file periodically.
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