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Viewing Properties of a GroupWise Message prompts user to install GW}00001.TMP

MigrationDeletedUser
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Environment:



Novell GroupWise 7

Novell GroupWise 8

Novell GroupWise 8 Hot Patch 1



Problem:



When attempting to see the properties of a GroupWise message you are prompted to download the file GW}00001.TMP



Solution:



This is related to an issue with Microsoft XML.



A few ways to resolve the issue:




  1. Register MSXML4 DLL: run regsvr32 c:\windows\system32\msxml4.dll


  • If you’re deploying GroupWise with ZEN, update the GroupWise MSI to install the redistributable MSXML4 SP2.

    1. Using Admin Studio editor open the GroupWise MSI

  • Under Redistributables select MSXML4 SP2 for XP and 2k if needed.

  • Save your MSI



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Parents
  • The reason is, that the GroupWise.msi for some reason doesn't install the MSXML on some workstations :-(

    Simply run the file named \client\win32\msxml.msi

    If you are deploying using Zen, make this file a dependency, instead of messing with the actual MSI file

    And note, that if talking about GW8, W2K is not supported
Comment
  • The reason is, that the GroupWise.msi for some reason doesn't install the MSXML on some workstations :-(

    Simply run the file named \client\win32\msxml.msi

    If you are deploying using Zen, make this file a dependency, instead of messing with the actual MSI file

    And note, that if talking about GW8, W2K is not supported
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