Viewing Properties of a GroupWise Message prompts user to install GW}00001.TMP



Novell GroupWise 7

Novell GroupWise 8

Novell GroupWise 8 Hot Patch 1


When attempting to see the properties of a GroupWise message you are prompted to download the file GW}00001.TMP


This is related to an issue with Microsoft XML.

A few ways to resolve the issue:

  1. Register MSXML4 DLL: run regsvr32 c:\windows\system32\msxml4.dll

  • If you’re deploying GroupWise with ZEN, update the GroupWise MSI to install the redistributable MSXML4 SP2.

    1. Using Admin Studio editor open the GroupWise MSI

  • Under Redistributables select MSXML4 SP2 for XP and 2k if needed.

  • Save your MSI


How To-Best Practice
Comment List
  • The reason is, that the GroupWise.msi for some reason doesn't install the MSXML on some workstations :-(

    Simply run the file named \client\win32\msxml.msi

    If you are deploying using Zen, make this file a dependency, instead of messing with the actual MSI file

    And note, that if talking about GW8, W2K is not supported
  • in reply to MigrationDeletedUser
    I know MSXML is not installed it is because inside the MSI it is not selected as a redistributable. Why would I want to create another application object or add a script to the object when I can just fix the issue?

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