Knowledge Document: How to find the owner of a prime user database

0 Likes

Environment:
GroupWise 18

Situation:
How can the owner of a particular prime user database be found?
Another way the question could be asked is - how can you find which user (whom belongs to another post office) created a shared Folder or Address Book that caused the particular prime user database to be created on the post office in review? .

Cause:
When a user in one post office, for example in post office 1 (PO1), shares a Personal Address Book or Mailbox Folder with users in other post offices, say PO2 and PO3, a prime user database (PU******.DB) is created in PO2's and PO3's <POST OFFICE>\OFUSER directory to store the shared Folder or Address Book information on those post offices

Resolution:
Run the stand alone GWCheck with the following options:
- Database Type: Post Office
- Enter the Database Path and Post Office Name which are required fields.
- Object Type: Post Office
- Click the User/Resource radial button and in the field enter the prime user database, for example PU030101.DB
- Action: Analyze and Fix with only Contents checked (uncheck all other options).
- Databases: User

Access article to read more on support portal here

Tags:

Labels:

Knowledge Docs
Comment List
Related
Recommended