Knowledge Document: GroupWise option Associate & Dissociate are missing from user properties

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Environment:
GroupWise 18

Situation:
In the GroupWise Admin Console | User properties | More button, the options for Associate & Dissociate are missing.

Cause:
While clicking on different options within the Admin Console, the following message appeared: System Operations are restricted to primary domain. You can change this setting by connecting to primary domain and modifying the property on the system preferences.


Resolution:
In the upper left corner of the GroupWise Admin Console is the 'Connected Domain' option. Select the drop-down and then click on the primary domain (with a red line beneath the globe).


Once connected to the primary domain, the options for Associate & Dissociate are now available on the user accounts.
To allow system changes to be made while connected to a secondary domain, first make sure to be connected to the Primary domain in the Admin Console. Then select System | System Preferences | Settings | de-select the option for
'Restrict System Operations to Primary Domain'.

Access article on the support portal here

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