GroupWise: ActiveSync Device Support

We are making great progress on the Gradenko and ActiveSync Connector technology. This last week we released BETA2 of Gradenko and expect to release BETA3 next week. We also expect to release an Alpha/BETA of ActiveSync before the December Holiday break. In our testing, we have successfully synchronized on all major mobile device platforms. Note: ActiveSync is an 'over-the-air' solution. Not a desktop sync solution.

So - Will your device be supported? We hope to provide you enough information to answer that question! Including a 'known' device support list and a known 'unsupported' list.

So let's walk through some of the logic....

Do you have a BlackBerry device? Then your device is supported using the BES solution from RIM. These devices are NOT a target for the ActiveSync solution.

Now onto ActiveSync....

The first question to ask is: Does your mobile device state that it 'supports connecting to Microsoft Exchange 2003 SP2 or later?'

If your answer is YES, then your device is supported and will work with the new ActiveSync connector technology.

The more common answer will probably be "I DON'T KNOW"....

If this is your answer, then the next question will be: "Does your phone/device run on one of these mobile operating systems?"

- Apple OS 2.0, 3.0, 3.1 or later
- Symbian Series 60 3rd-5th Edition or later
- Windows Mobile 5.0, 6.0, 6.1, 6.5 or later
- Palm OS with VersaMail or Exchange ActiveSync Update software
- Palm webOS
- Android 1.5 and 1.6 with additional software OR 2.0
- Maemo Internet Tablet OS 5.0

If the answer is YES, then your device is most likely supported.

We will 'certify' several devices including:

- Apple iTouch and iPhone
- Nokia e62, e71, N97
- MotoQ
- Samsung Intrepid
- HTC Pure
- Palm Centro and Pre
- T-Mobile G1
- Motorola Droid

These devices represent a cross-section of mobile device operating systems. We also have a list of 12 other devices that we also intend to 'certify', but the list above is the initial pass.

We believe that our testing and certification will validate the initial supportability of roughly 250 unique smart phones.

We will publish a Device Support Matrix and Flow Chart so that our customers will be able to easily tell if their device is supportable.

Even if your device is not supported using BES or ActiveSync, we will provide other email synchronization options that include POP/IMAP and WAP access to your GroupWise mail through your mobile device.

This information will also be available in a WIKI format that will allow easy updates and contributions from partners, customers and end-users to help communicate the best ways to get GroupWise email, calendar and contact data from GroupWise to your mobile device - no matter which device you currently own or which device you purchase.

We expect to publish all of this information when the ActiveSync solution goes to Public BETA or at least by the time we release the technology.

I hope this information is useful and look forward to your feedback and questions.



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  • We have had several users try different applications (paid and unpaid) to try to sync - including companionlink (which is supposed to be one of the best). None of them worked correctly. The best solution so far is to start using a gmail calendar and delegate appointments to gmail and then sync with the iphone. But of course this provides only one-way synchronization - so some users have stopped using the Groupwise calendar altogether and are only using gmail.
  • Hi,

    I am currently an user for Notifylink, and it works flawlessly with the iPhone.
    But I do have to admit the whole process has it's drawbacks:
    1.- Slow Push response
    You have to sync the message to a server somewhere, then that server has to locate your device, which in turn has to download the message.
    It usually takes about 5-10 mins... Not much, but a heck of a lot slower than Blackberry.
    2.- Service Cost
    If you just have 1 or 2 users, it's fine. But when you want to have 10+ users, it'll almost cost u as much as the Novell license in the first place!!!, that is just not fair...
    3.- Administration
    I now have a separate control panel to monitor, administer, and configure, FOR EACH USER.
    It's jut to painful

    This is why I can tell you guys from Novell one thing:
    This implementation is sure to be VERY widely accepted.

    Since I am a current user on another solution, I would like to enroll on the testing for this.
    Where can I signup?