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Viewing Properties of a GroupWise Message prompts user to install GW}00001.TMP

MigrationDeletedUser

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over 3 years ago

Environment:

Novell GroupWise 7

Novell GroupWise 8

Novell GroupWise 8 Hot Patch 1

Problem:

When attempting to see the properties of a GroupWise message you are prompted to download the file GW}00001.TMP

Solution:

This is related to an issue with Microsoft XML.

A few ways to resolve the issue:

Register MSXML4 DLL: run regsvr32 c:\windows\system32\msxml4.dll

Install MSXML 4.0 SP2

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42

If you’re deploying GroupWise with ZEN, update the GroupWise MSI to install the redistributable MSXML4 SP2.
1. Using Admin Studio editor open the GroupWise MSI
Under Redistributables select MSXML4 SP2 for XP and 2k if needed.

Save your MSI

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MigrationDeletedUser over 15 years ago

We had the same problem. We found that several view files were missing. For some reason our AV software was identifying them as viruses and removing them. We used ZEN to restore any missing files, and the problem was fixed. We reconfigured the AV system not to scan the view files and the problem has not returned.
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Comment

MigrationDeletedUser over 15 years ago

We had the same problem. We found that several view files were missing. For some reason our AV software was identifying them as viruses and removing them. We used ZEN to restore any missing files, and the problem was fixed. We reconfigured the AV system not to scan the view files and the problem has not returned.
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- Vote Up 0 Vote Down
- Sign in to reply
- More
- Cancel

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