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Knowledge Document: GroupWise client error: GroupWise cannot open the post office files

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Environment

GroupWise 24.x
GroupWise 23.x

 

Situation

All users are unable to log into the GroupWise Post Office, error scene on the GroupWise Windows client:  "GroupWise cannot open the post office files"

 

Resolution

The POA is running, however, upon further investigation, the entire post office folder is missing or has been deleted.
Restore the required directory from tape backup.

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